Privacy Policy for Mactaggart Leisure Centre

Effective Date: 01/02/25
Last Updated: 22/05/25

Mactaggart Leisure Centre(“MLC”, “we”, “us”, or “our”) is a community-owned leisure centre located in Bowmore, Scotland. We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our facilities, attend our events, or interact with us online or in person.

1. Who We Are

We are a not-for-profit, community-led organisation operating a public leisure and wellbeing centre at:

Mactaggart Leisure Centre,

School Street,

Bowmore,

Islay,
Scotland, United Kingdom, PA43 7JS

 

Our Data Protection Officer (DPO) or responsible contact can be reached at:
📧 karen@mactaggartleisurecentre.co.uk

📞 01496 810767

2. What Personal Data We Collect

We only collect data that is necessary to provide our services and support your use of our centre. This may include:

1. Identity and Contact Data

• Name, date of birth, address, email, phone number
• Emergency contact information

1. Health and Access Needs

• Medical or accessibility information where relevant to ensure your safety and wellbeing

1. Transaction and Membership Data

• Membership history, class and facility bookings
• Payment records (handled securely by third-party processors)

1. Technical and Usage Data

• IP address, browser type, device identifiers
• CCTV footage (for security purposes)

3. Legal Basis for Processing

Under the UK GDPR, we process your data based on the following legal grounds:

• Consent – where you have given clear permission (e.g. marketing emails)
• Contract – to provide membership services or class bookings
• Legal obligation – to comply with regulatory requirements
• Vital interests – to protect someone’s life (e.g., emergency health info)
• Legitimate interests – to improve our services or secure our premises

4. How We Use Your Data

We use your personal data to:

• Register and manage memberships and bookings
• Contact you about schedules, service updates, or urgent notifications
• Ensure health, safety, and accessibility
• Process payments and manage accounts
• Monitor facility use for security and planning
• Send relevant community updates and marketing (with your consent)

5. Data Sharing

We do not sell your personal data. We may share your data with:

• Trusted third-party service providers (e.g. booking systems, payment processors)
• Local authorities or funders (in anonymised or required form)
• Emergency services or health professionals in urgent situations
• Legal or safeguarding bodies, where required by law

All providers we work with are GDPR-compliant.

6. International Data Transfers

We do not knowingly transfer your personal data outside the UK or EEA. If such transfer becomes necessary, we will ensure it is done with appropriate safeguards under UK GDPR (e.g., adequacy decision, standard contractual clauses).

7. Data Security

We take the protection of your data seriously. Measures include:

• Encrypted digital systems
• Secure storage for paper records
• Regular staff training
• Access controls and secure passwords
• CCTV managed under a clear policy

8. How Long We Keep Your Data

We retain personal data only for as long as necessary for the purpose collected and to comply with legal requirements. For example:

• Membership records: up to 6 years after last activity
• CCTV: typically retained for 30 days
• Financial records: minimum 6 years

You can request deletion of your data under certain conditions (see below).

9. Your Rights Under the UK GDPR

As a data subject, you have the right to:

• Access your personal data
• Rectify inaccurate or incomplete data
• Request deletion (the “right to be forgotten”)
• Restrict or object to certain processing
• Data portability (in applicable cases)
• Withdraw consent (e.g., marketing emails)
• Lodge a complaint with the Information Commissioner’s Office (ICO)

📞 ICO Helpline: 0303 123 1113
🌐 Website: https://ico.org.uk

To exercise your rights, please contact us at [Insert Email Address].

10. Children’s Data

For child members or attendees, we collect limited information with the consent of a parent or legal guardian. We do not knowingly collect more data than necessary to support the child’s participation, safety, and enjoyment of our services.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in law or how we operate. We will inform you of any significant updates by email or notices in our centre and on our website.

12. Contact Us

If you have questions or wish to exercise your data rights, contact:

Mactaggart Leisure Centre,

School Street,

Bowmore,

Islay,
Scotland, United Kingdom, PA43 7JS

 

Our Data Protection Officer (DPO) or responsible contact can be reached at:
📧 karen@mactaggartleisurecentre.co.uk

📞 01496 810767

 

 

Volunteers Needed!

If you have some spare time and would like to give back to your community, then why not volunteer? We have a number of different fundraising events this year all around Islay. If you would like to help us out by running a stall, help running an event etc. then please get in touch!

Alternatively, if you’d prefer to help us out within the leisure centre, our Aquacare sessions need volunteers to keep them running.

Volunteering is a great way to meet new people and socialise while you give back to the community. If you are interested in volunteering, please get in touch and ask for more details.

Thank you for any support you can offer, remember, it’s YOUR leisure centre!