General Terms and Conditions

Mactaggart Leisure Centre

Effective Date: 01/02/25

These Terms and Conditions (“Terms”) apply to all individuals who access or use the services, facilities, and website of Mactaggart Leisure Centre (“MLC”, “we”, “us”, or “our”). By registering as a member, attending our facilities, or using our services, you agree to be bound by these Terms.

1. Membership

1.1 Eligibility

Membership is open to individuals aged 16 or over. Individuals under 16 may register with parental or guardian consent.

1.2 Types of Membership

We offer various membership categories (e.g., Local Membership, full monthly membership etc). Details of current plans, fees, and benefits are available at reception or on our website.

1.3 Membership Cards

Members will be issued a membership card or digital equivalent which must be presented when accessing facilities. Lost or stolen cards must be reported immediately.

1.4 Suspension and Termination

We reserve the right to suspend or terminate membership without refund for breach of these Terms, inappropriate behaviour, or misuse of the facilities.

2. Use of Facilities

2.1 Hours of Operation

Opening hours are posted at the Centre and on our website. We may adjust hours for maintenance, public holidays, staffing constraints or special events.

2.2 Health and Safety

Members must comply with all health and safety guidelines, signage, and staff instructions at all times.

2.3 Behaviour Standards

Aggressive, abusive, or discriminatory behaviour will not be tolerated and may result in removal or permanent exclusion.

2.4 Liability

The Centre is not liable for injury, loss, or damage to personal property unless caused by negligence on our part.

3. Bookings and Cancellations

3.1 Booking Services

Certain activities (e.g., parties, learn to swim, laundry) require advance booking. Members can book via reception or over the phone.

3.2 Cancellations

We require at least 24 hours’ notice for cancellations. Failure to cancel within this period may result in charges or loss of future booking privileges.

4. Payments and Fees

4.1 Payment Methods

Payments may be made by direct debit, card, or other accepted methods.

4.2 Fee Changes

We reserve the right to alter membership and activity fees. Members will be given at least 30 days’ notice of any increase.

5. Data Protection and Privacy

5.1 Data Collection

We collect and process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This includes:

• Name, contact details, and date of birth
• Health and emergency information
• Payment and usage records

5.2 Purpose of Processing

Data is used for:

• Managing membership and bookings
• Ensuring safety and delivering services
• Communicating with members about changes, offers, or Centre updates.
• Producing reports for funders and Argyll and Bute Council. All information is anonymised before submittal.

5.3 Sharing of Data

We do not share your personal data with third parties unless required by law or with your explicit consent.

5.4 Your Rights

You have the right to access, rectify, erase, restrict, or object to the processing of your personal data. Requests can be made in writing to karen@mactaggartleisurecentre.co.uk.

For more information, please refer to our Privacy Policy.

6. Community Ownership and Governance

MLC is a community-owned asset operated for public benefit. Members may have opportunities to participate in governance through consultations, surveys, becoming a trustee, or general meetings.

7. Amendments

We may update these Terms occasionally. Members will be notified of significant changes via email or posted notices.

8. Governing Law

These Terms are governed by the laws of Scotland. Any disputes will be subject to the jurisdiction of the Scottish courts.

9. Contact Information

For questions about these Terms or to exercise your data rights:

Mactaggart Leisure Centre,

School Street,

Bowmore,

Islay,

PA43 7JS

01496 810767

 

 

Volunteers Needed!

If you have some spare time and would like to give back to your community, then why not volunteer? We have a number of different fundraising events this year all around Islay. If you would like to help us out by running a stall, help running an event etc. then please get in touch!

Alternatively, if you’d prefer to help us out within the leisure centre, our Aquacare sessions need volunteers to keep them running.

Volunteering is a great way to meet new people and socialise while you give back to the community. If you are interested in volunteering, please get in touch and ask for more details.

Thank you for any support you can offer, remember, it’s YOUR leisure centre!